The translation was done by a computer. Plaese refer to the french condition. If you need any further informations plaese contact us.

Article 1: Methods of delivery:

Total amount including all taxes of the expenses of participation for the preparation and the forwarding of your order is variable according to the total amount of the order. In the case or several forwardings are necessary for an order, this share in the expenses of treatment and forwarding. will be invoiced only for one sending.we could not be held responsible for the consequences due to a delay of delivery on behalf of the Post office, of the Conveyor.

General information:

The products bought on Us are delivered in the whole world. The products are delivered to the address of delivery that you indicated to us during the process of order. The times indicated are average times and correspond to the times of treatment, preparation and routing of your order. In the event of deliverable articles on different dates taking into account their availability, the delivery period is based on the longest time. we reserves however the possibility of splitting the deliveries.

Delivery period:

For our products: the delivery can vary from 7 to 10 days wrought as from the validation of your order.

It is of an average time according to the destination, of the mode of forwarding and the availability of the article.

Modes of Delivery:

The ordered product is delivered by postal way or an independent conveyor, according to the nature of the product ordered and on the initiative exclusive of the salesman, with the address being reproduced on the purchase order.

In a general way, the choice of the mode of delivery depends on the weight and of the value of the articles, the delivery is thus carried out:

- by followed letter,

- by registred letter,

- by declared value,

- by conveyor.

Control parcel with the Delivery:

With reception of your order, you must check the conformity of the goods delivered to the moment of the delivery and before signing the delivery order (CONVEYING). You must indicate on the delivery order and form of handwritten reserves accompanied by your signature any anomaly concerning the delivery (produced damaged…). This checking is regarded as carried out since the purchaser, or a person authorized by it, signed the delivery order.

You will have to also confirm these reserves with the conveyor at the latest in the two working days according to the reception of the articles and to transmit a copy of this mail to nuggetsfactory.com - addresses in bottom of this page. If the products require to be returned to us, they must be it in the two wrought days according to the delivery. Any complaint formulated out of this time could not be accepted. The return of the product could be accepted only for the products in their state of origin (packing, accessories, note…).

If at the time of the delivery, the packing of origin is damaged, torn, opened, you must then check the state of the articles. If they were damaged, you must imperatively refuse the parcel and note a reserve on the delivery form (refused because opened or damaged parcel).

Article 2: Procedures of Return:

- You have a 7 days deadline as from the reception of your order to prevent our customer service to turn over us the products: defective or not in conformity with the order.

- To carry out a return you must make a request near our service after sale in order to see you allotting a number of return. This request will be carried out by e-mail. In answer you will receive a code of return which will have imperatively appeared in the parcel of return.

- Any return not profiting from its number will not be accepted by our services. It will be automatically turned over to you.

- The expenses of return in the case of a retractation will be with your load.

- The expenses of return for a product declared nonin conformity with the order or defective to the delivery, will be dealt with by nuggetsfactory.com: we refund you the expenses of return of the parcel by basing us on the mode of delivery of origin: registered letter.

- The right to repossess present could be accepted only for the complete products, in their state of origin (packing, accessories…) with a copy of the purchase invoice. The turned over, damaged, damaged incomplete articles or dirtied by the Customer are not shown.

- The right to repossess could not be exerted for the articles which can be copied (books, etc) except if they are turned over to us within the times and not loosened.

No guarantee will be applied to the products which were put at evil by the customer

- We commit ourselves making you an exchange, one to have or a refunding within a time lower or equal to 15 days wrought after the reception of the products by our care.
The customer will be recredity of his account Paypal (protected transaction) in the event of payment by bank card via Paypal, or cheque, transfer in the other cases.

- The maximum time of return of a product is 7 days wrought, as from the dispatch date of your number of agreement of return by our services.